About Wendy’s Home CareIn-home care is our specialty. Reliability, punctuality, confidentiality and safety – these are the elements on which we have built our service.
We pride ourselves on assigning specialised staff to suit individual needs. Whether it is domestic assistance, personal care, respite, emergency or short term care – we are committed to providing the best carers available.
All services are provided with your dignity and your privacy in mind. For peace of mind, we have an after hours number you can contact if you need to change your service or need extra help in a hurry.
We know circumstances can change quickly, and we can alter services whenever you need to. We can also provide emergency care with as little as an hour’s notice.
We appreciate that you know how you like things done, and staff will work with you to make sure your care is delivered just the way you want it.
Why Wendy’s Home Care?
Your Care, Your Way
We pride ourselves on ensuring that you are at the centre of decisions about your services. You’re in control and we always strive to meet your needs and goals.
Any time you need to cancel, reschedule or make changes to your services, we can accommodate you.
We deliver services at the time you need them – even if it is an early morning visit, a late-night check-up, or even overnight assistance, we have carers who can help. We also have round the clock phone assistance for last minute changes you might need. This way, we’re always just a phone call away.
Reliability, punctuality, confidentiality, and safety are the key values on which we have built our service. All our careworkers hold these same values which is why they excel in what they do and provide you with the best care possible.
Our careworkers are all hand-pick for your services. When carerworkers are away, we have a plenty of options to be able to offer you a replacement so your care isn’t disrupted, and you can spend more time focusing on the things that matter to you.
Our AimTo provide quality, professional home and family care by experienced and caring staff with dignity, honesty and attention to the needs of each individual we support.
We value our reputation and our ability to provide a range of services from one-off emergency care to long term support.
- To look after you like we do our own family
- To deliver care with respect, dignity, compassion
- To provide services are that go above and beyond expectations
- To demonstrate professionalism & industry excellence at all times
- To recognise that you are the expert when it comes to your needs
Our StaffWe select helpful, friendly and experienced careworkers who are carefully screened and undergo Police & Working with Children checks as well as extensive reference checks.
Our staff have a range of training and skills so that we can match you with someone who can meet your needs. Our service coordinators understand and appreciate what you need, having come from careers in nursing & home care.
As a direct employer of staff, our carers are covered by workers compensation insurance, the superannuation guarantee, professional indemnity and public liability insurances.
Our clients often tell us that their Wendy’s careworkers go above and beyond the call of duty. We value our staff and know how important it is to have people who love their work and who put you first.
We pride ourselves on assigning specialised staff to suit specific individual needs. Whether it is domestic assistance, personal care, respite, emergency or short term care – we are committed to providing the best carers available.
We have many bilingual staff and may be able to offer a carer who can speak to you in the language you use at home.
Who Uses our Services?
We are proud to be a service provider for the following organisations:
- National Disability Insurance Scheme
- Commonwealth Carer Respite Centres
- Veterans’ Home Care
- Home Care Package Providers
- Not-for-profit community care organisations
- Insurance companies
- Private clients
Wendy’s Home Care is a Registered and Approved Provider for many government and non-government services including the NDIS, Commonwealth Government Aged Care, and Veterans’ Home Care. Wendy’s is committed to demonstrating how they deliver quality care and has been audited by external organisations to show 100% compliance with both aged care quality standards and disability standards.