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When your Care Worker arrives to provide your services they will ask you a set of screening questions before coming in to your home and although face mask requirements are being phased out, our Care Workers are still required to wear a face mask while they are providing your services.
If you are receiving services from us and are feeling unwell please call our office on (02) 4587 5999 and notify us so that we can put appropriate procedures in place to continue providing your services in a way that is safe for you and our staff.
The health and safety of our customers and our team at Wendy’s is our highest priority. We continue to monitor and update our procedures in line with advice from NSW Health and the Federal Department of Health and Ageing. Our staff follow protocols for infection prevention and control to keep our customers as safe as we possibly can and we are committed to delivering best practice home care services.
We encourage everyone to keep up to date and well informed by visiting the NSW Health website:www.health.nsw.gov.au/Infectious/covid-19
Thank you for helping us to deliver your home care safely.